I understand it is my responsibility to maintain a credit balance to continue service. I have read and understand the terms and conditions for the Prepaid Service Agreement as listed below.

Conditions:

• The minimum payment to start a PPM account is $25.00.
•  Electric service will be subject to immediate disconnection if at any time the account does not have a credit balance.
• If service is disconnected for less than 3 days, credit must be re-established before service will be restored.  Service is usually restored within one hour.
• If your service is disconnected for more than 3 days, you must contact the office during normal business hours to have it reconnected.  Service will not reconnect automatically. To reconnect service, any outstanding balance, a reconnect fee and at least $25.00 to reactivate the account must be paid.  Service will not be restored until the next business day.
• If a returned check or electronic chargeback is received on the account, the amount of the return and a return item fee will be charged back to the member’s account immediately.  If this causes the credit on the account to be exhausted, service will be disconnected within 24 hours.
• Prepay accounts are billed two days behind.  The amount that is billed on any given day is for usage two days prior.  For example, on a Monday, you are being billed for Saturday’s usage.
• PPM accounts are not eligible for payment arrangements.
• PPM accounts are not eligible for autopay or draft payments.
• Medical conditions will not postpone disconnection.
• Energy Assistance or other assistance will be applied when monies are received.  Pledges will not postpone disconnection.
• PPM accounts will not receive a paper bill.
• If at any time, a Prepaid member wants to covert the account to a monthly bill, a deposit may be required that is equal to twice the highest bill at the service location.