We realize paying your electric bill can feel like a hassle. Listed below are the many different options members have for paying their monthly bill.
Choose the payment option that works best for you.
Use our Online Customer Portal to have the most control over your account.
View and Pay your bill by E-Check, Debit or Credit Card
View Billing, Payment and Usage History
Receive Alerts by text or email
Receive important email notifications from your co-op
Need more info about online bill pay? Check out our FAQ below.
Yes. You may use the “New User” option located below the account login area. This option will allow you to create a user name and password and start the process to set up your Online Billing Account.
The password has to be entered exactly as it is stored in our database. The password is case sensitive. If the password is in upper case it must be entered in upper case. Please refer to your Parke County REMC bill statement to insure you are entering the correct account number.
There are a few ways to get your password if you have forgotten it. You can click the "Password Help" button located at the Online Billing Login screen. From there you can choose to display your Password Hint, or you may choose to have your password e-mailed to you.
Please contact the office and a member service representative will be able to assist you.
If you have further questions please contact our office during normal business hours and we will be glad to assist you.
Use our interactive phone service to pay your bill by credit or debit card or electronic check 24 hours a day, 365 days a year.
To pay by credit or debit card, you must have your REMC account number and credit or debit card information.
To pay by electronic check, we must first set up a profile that contains your checking information, you will also need your REMC account number. Just contact the office to set up your e-check profile.
Once your profile is set up, the only information you need to pay by electronic check is your REMC account number. The direct numbers for this service are 765-569-3133 or toll-free 800-537-3913.
Bank Draft or Recurring Credit Card Payments
Download and return the completed automatic draft form or submit the automatic draft form online to allow Parke County REMC to automatically withdraw the amount of your electric bill from your designated bank account, or charge it to your designated credit card each month. With the automatic draft payment option, the billing department will manage your account. If there is an issue with your payment, Parke County REMC will contact you to resolve the issue. If you would like to manage the account yourself, please create an online account and sign up for auto pay.
You can drop off your payment any time after business hours (7:30 am to 4:30 pm) in the night depository. This is located in the entrance to our office building,located at 119 West High Street on the South side of the Rockville town square. This is a free, 24-hour service to the member. However, payments made during business hours (7:30 am to 4:30 pm) and placed in the night depository will be considered next day's business. Same day transactions should be taken by a Customer Service Associate.